CHATBOTS
SOCi SmartBot – the only localized chatbot built specifically for multi-location marketers.
Two out of three consumers prefer messaging a business
— be there even when you’re not.
SOCi SmartBot is the first of its kind. This Facebook, Google, and SMS Messaging chatbot delivers localized, proactive responses to commonly asked questions and can drive call-to-actions including calls, website clicks, appointment setting, purchases, and more!
Deliver 24/7 customer care, lead generation, and crisis management
Capture 100% of all leads that interact with SmartBot, with less time and effort
Drive call-to-actions, including appointment bookings, to increase conversions and sales revenue
Boost ad conversions and reduce cost per acquisition with Click-Messenger ads and retargeting ad campaigns
Master your localized marketing strategy and drive growth for your business with SOCi. Request your free demo today.
FAQs
How can I easily capture leads from website traffic?
With SOCi SmartBot, you can easily capture website leads by forwarding chat information from direct messages to a defined corporate email address.
Check out this resource: How Chatbots Can Be Used to Drive Local Engagement and Generate ROI
How can I keep up with customer questions across all my locations on Facebook Messenger with limited available resources?
With SOCi SmartBot, you can easily manage customer communication on Facebook messenger across all your locations with auto-generated responses provided through natural language processing (NLP) of the customer's questions. You can easily deploy chatbots across all your Facebook pages with location specific responses.
Check out this resource: How Case and Associates Significantly Increased Leads With SOCi Smartbot
How can I get help for customers whose questions go unanswered?
SOCi SmartBot provides answers to your most commonly asked questions, working 24/7, and captures chat conversations. If SOCi SmartBot cannot answer the customer question, you will receive an email notification that prompts you to manually respond.
Will using a chatbot help with lead conversions?
Yes, research shows that when click to Messenger ads are paired with a chatbot the odds of converting go up 3-5x.
Check out this resource: Turning Consumer Questions Into Conversions With Chatbots