The Marketing
Platform for
Multi-Location Brands

One central place to scale marketing that’s brand directed, locally perfected, and data connected.

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Over 600 Multi-Location Brands Trust SOCi

With more than 3 million locations under management.

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All the tools you need under one login.

The only centralized platform built specifically for multi-location marketers.

Discover, localize, publish, and analyze social content at-scale.
- Publish to All Major Networks
- Content Discovery
- Peak Time Publishing
- Group Posting
- Approval Workflows
- Content Libraries
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Monitor, maintain, and analyze local listings at scale.
- The most features for multi-location in one platform
- Complete coverage across top search directories and channels
- A trusted partner who ensures the removal of duplicate listings
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Convert online visitors into in-store customers.
- Improve local search results
- Drive local foot traffic to all your locations
- Display and promote location-specific content with SOCi Locator
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Create & manage branded & search-optimized local pages.
- Fully Customizable Local Pages or Sites
- Mobile Responsive and Search Optimized
- Clear Call-to-Actions
- 24/7 Self Editing Tools & Real-Time Updates
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Monitor your local reputation & deliver on-brand review responses.
- Review Monitoring At Scale
- Response Management
- Response Libraries
- Approval Workflows
- Sentiment & Competition Analysis
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Coming 2023

Monitor customer satisfaction & drive brand loyalty with local surveys.
- Template or Custom Survey Generator
- NPS & CSAT Surveys via Email or embedded on any web page
- Generate Customer Feedback
- Track NPS by location
Surface and manage every critical conversation happening about your business.
- Gather intel on your brand and mitigate potential crises
- Gain access to local user-generated content
- Discover competitive advantages
- Identify social selling opportunities
- Uncover local industry trends, hot topics, and news
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Mass create & deploy thousands of local ads.
- Localized Text, Images & Targeting
- Image, Video, Carousel & Click-to-Messenger Ads
- Preset, Custom & Lookalike Audiences
- Flexible Ad Budget Distribution
- Ad Templates & Creative Libraries
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Deliver 24/7 customer care & lead generation across 1,000s of accounts.
- Localized Messenger and Google Business Message Bots Deployed At Scale
- 100% Lead Capture
- Call-to-Action & Machine Learning Capabilities
- Embed Within Website and Drive Traffic Via Email
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Drive Engagement in
Every Channel, at Every Location

Search

97%

of consumers conduct a local online search when in need of a business or service.

Social

78%

of consumers say their purchase decisions are influenced by social content.
Conversation

55%

of consumers are more likely to purchase from brands who respond to comments and questions on social.

Reviews

78%

of consumers look at reviews before buying or for customer care.
Messaging

64%

of consumers would choose messaging over picking up the phone or sending an email.

Ads

63%

of consumers have clicked on an ad and ⅓ made a direct purchase as a result.
Social

70%

primarily turn to social for customer care issues.

Social

63%

seek an alternative if they don’t like what they see in your social chatter.
Social

85%

of consumers find user-generated content more influential than branded content.

Reviews

12X

customer reviews are trusted 12X more than marketing coming directly from the brand.

One central place to scale marketing that’s
brand directed, locally perfected, and data connected.

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Brand
Directed

Enterprise mass management.

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Locally
Perfected

Ease of use for local users.

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Data
Connected

One dashboard, all channels.

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Partner
Invested

An extension of your team.

Awards & Accolades

Our Reviews Don’t Lie

Latest Insights

Learn how SOCi can help take your
localized marketing to the next level.

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Our Solutions

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SOCi FOR LOCAL USERS

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SOCIAL

LISTINGS

LOCAL PAGES & LOCATOR

REVIEWS

ADS

CHATBOTS

LISTENING

VIEW ALL PRODUCTS

Success Stories

BRANDS

PROPERTY

AGENCY

Who Needs SOCi?

FOR BRANDS

FOR PROPERTY

FOR AGENCIES

FOR RESELLERS

FOR MANUFACTURING

About SOCi

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CAREERS

HEADQUARTERS

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EVENTS

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SOCIAL

Enabling enterprise and local teams to deliver on-brand responses to social engagements and publish top-performing social content with streamlined multi-location workflows.

LISTINGS

Take your local search visibility to new heights by ensuring accurate & consistent information across 100s or 1000s of business listings.

LOCAL PAGES & LOCATOR

Deliver a branded and localized consumer journey, from awareness to conversion, across thousands of search-optimized pages.

REVIEWS

Coordinate brand-consistent responses to reviews, track review sentiment, and monitor competitive reputation insights to transform your reputation, everywhere.

ADS

Empowering multi-location marketers to effectively manage localized social advertising campaigns and boosted posts across 100s or 1000s of locations.

CHATBOTS

Drive 24/7 customer care and powerful lead generation by deploying localized chatbots across 100s or 1000s of local Facebook Messenger accounts and Messenger ads.

LISTENING

Discover what people are saying about your brand and competitors plus activate local engagement across all business locations with advanced listening capabilities, sentiment analysis, and user-generated content.

VIEW ALL PRODUCTS

BRANDS

SOCi empowers multi-location brands and franchises to reach new heights of success.

PROPERTY

Property management companies dominate the competition with SOCi's one central place to scale marketing.

AGENCY

Agencies scale successful programs and elevate their clients' localized marketing strategies with SOCi.

FOR BRANDS

Protect your brand while empowering your local locations with SOCi, the marketing platform for multi-location brands.

FOR PROPERTY

Manage and grow your local communities with SOCi's solution built to address the complex workflow needs of property management.

FOR AGENCIES

SOCi is the only platform built for agencies to scale efforts across multiple accounts & locations for better results and greater margins.

FOR RESELLERS

SOCi is the only customizable, all-in-one marketing platform built to scale across hundreds or thousands of customers.

FOR MANUFACTURING

SOCi empowers manufacturing brands to drive more business to independent retailers and stand out as a preferred brand for consumers.

COMPANY

At SOCi, we are dedicated to our employees who go above and beyond every day with the ultimate goal of exceeding the expectations of our clients.

CAREERS

SOCi is one of the fastest growing companies in America and we are looking for dynamic candidates to add value to our world-class teams of dedicated and brilliant individuals.

HEADQUARTERS

We are a devoted group of professionals with our headquarters in San Diego and remote employees from around the world.

BLOG

The latest localized marketing industry news and updates.

INSIGHTS

Industry-leading insights into the world of localized marketing.

EVENTS

Network, learn, and get inspired with SOCi at industry events and conferences.

NEWS

SOCi is making a splash! See the latest and greatest stories from SOCi in the news.

The Marketing
Platform for
Multi-Location Brands

Drive Engagement in
Every Channel, at Every Location

One central place to scale marketing that’s
brand directed, locally perfected, and data connected.

Brand
Directed

Locally
Perfected

Data
Connected

Partner
Invested