The Marketing Platform for Multi-Location Brands

One central place to scale marketing that's brand directed, locally perfected, and data connected.

Over 600 Multi-Location Brands Trust SOCi

With more than 3 million locations under management.

All the tools you need under one login.

The only centralized platform built specifically for multi-location marketers.

  • Discover, localize, publish, and analyze social content at-scale.

    • Publish to All Major Networks
    • Content Discovery
    • Peak Time Publishing
    • Group Posting
    • Approval Workflows
    • Content Libraries
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  • Monitor, maintain, and analyze local listings at scale.

    • The most features for multi-location in one platform
    • Complete coverage across top search directories and channels
    • A trusted partner who ensures the removal of duplicate listings
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  • Convert online visitors into in-store customers.

    • Improve local search results
    • Drive local foot traffic to all your locations
    • Display and promote location-specific content with SOCi Locator
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  • Create & manage branded & search-optimized local pages.

    • Fully Customizable Local Pages or Sites
    • Mobile Responsive and Search Optimized
    • Clear Call-to-Actions
    • 24/7 Self Editing Tools & Real-Time Updates
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  • Monitor your local reputation & deliver on-brand review responses.

    • Review Monitoring At Scale
    • Response Management
    • Response Libraries
    • Approval Workflows
    • Sentiment & Competition Analysis
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  • Coming 2023

    Monitor customer satisfaction & drive brand loyalty with local surveys.

    • Template or Custom Survey Generator
    • NPS & CSAT Surveys via Email or SMS
    • Generate Customer Feedback
    • Track NPS by location
  • Surface and manage every critical conversation happening about your business.

    • Gather intel on your brand and mitigate potential crises
    • Gain access to local user-generated content
    • Discover competitive advantages
    • Identify social selling opportunities
    • Uncover local industry trends, hot topics, and news
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  • Mass create & deploy thousands of local ads.

    • Localized Text, Images & Targeting
    • Image, Video, Carousel & Click-to-Messenger Ads
    • Preset, Custom & Lookalike Audiences
    • Flexible Ad Budget Distribution
    • Ad Templates & Creative Libraries
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  • Deliver 24/7 customer care & lead generation across 1,000s of accounts.

    • Localized Messenger and Google Business Message Bots Deployed At Scale
    • 100% Lead Capture
    • Call-to-Action & Machine Learning Capabilities
    • Embed Within Website and Drive Traffic Via Email
    Learn More

Drive Engagement in
Every Channel, at Every Location

  • Search

    97%

    of consumers conduct a local online search when in need of a business or service.

    Social

    78%

    of consumers say their purchase decisions are influenced by social content.

  • Conversation

    55%

    of consumers are more likely to purchase from brands who respond to comments and questions on social.

    Reviews

    78%

    of consumers look at reviews before buying or for customer care.

  • Messaging

    64%

    of consumers would choose messaging over picking up the phone or sending an email.

    Ads

    63%

    of consumers have clicked on an ad and ⅓ made a direct purchase as a result.

  • Social

    70%

    primarily turn to social for customer care issues.

    Social

    63%

    seek an alternative if they don’t like what they see in your social chatter.

  • Social

    85%

    of consumers find user-generated content more influential than branded content.

    Reviews

    12X

    customer reviews are trusted 12X more than marketing coming directly from the brand.

One central place to scale marketing that’s
brand directed, locally perfected, and data connected.

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Brand
Directed

Enterprise mass management.

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Locally
Perfected

Ease of use for local users.

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Data
Connected

One dashboard, all channels.

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Partner
Invested

An extension of your team.

Awards & Accolades

  • Inc. 5000 Logo
  • FT Americas Fastest Growing Companies 2021 Badge
  • Entrepreneur Top Franchise Supplier 2021 Badge
  • Capterra Shortlist 2021 Badge
  • Software Advice Frontrunners Badge 2021
  • Forbes America's Best Startup Employers Badge
  • Inc. 5000 Regionals California 2021 Badge
  • The Startup Weekly 2021 Exceptional Workplace Award Badge
  • Software Advice Front Runners 2020 Badge
  • Entrepreneur Top Franchise Supplier 2020 Badge
  • High Performer Summer 2020 Badge
  • Localogy Excellence Awards Best Franchise Partner Model Badge
  • Capterra Badge Top 20 2020 Badge
  • Instagram Marketing Partner Badge
  • Meta Business Partners Badge
  • Linkedin Marketing Partner Badge
  • Innovator Awards 2019 Badge
  • America's Fastest Growing Companies 2020 Badge
  • Capterra Top 20 2018 Badge
  • Capterra Shortlist 2022 Badge
  • GetApp Category Leaders 2022 Badge
  • Software Advice Front Runners Badge 2022
  • Forbes America's Best Startup Employers 2022 Badge
  • Inc. Regionals Pacific 2022 Badge
  • Financial Times - The America's Fastest Growing Companies 2022

Our Reviews Don’t Lie

Latest Insights

    Learn how SOCi can help take your
    localized marketing to the next level.