Mobile-Centric Customer Engagement Should Be Met with Mobile-Enabled Response

Posted by SOCi
September 12, 2018

When consumers break out their phones to search for a restaurant or retail store, almost two-thirds of them do not have a particular business in mind.   Their search will touch on an average of nine businesses and once finished, . . . Read More

Facebook Shift to Recommendations is an Homage to Local

Posted by SOCi
September 1, 2018

The world’s largest social media network announces changes to its Business Pages in an effort to connect more customers and help local businesses grow.   Facebook continuously works to improve its user experience to focus on the patterns, trends, and . . . Read More

[RESOURCE] What To Do About Fake Reviews | A SOCi Expert Guide

Posted by Coco
May 30, 2018

Everything multi-location brands need to know about handling fake reviews online. Reputation management is more important than ever for multi-location brands. Currently, reputation is being dictated by online reviews and social media conversations and there’s one question that we see . . . Read More

[Webinar] Sink or Swim: Why Multi-Location Brands Need to Be Working With a Facebook Marketing Partner

Posted by Coco
May 24, 2018

Facebook Marketing Partners demonstrate excellence in their industry. Here’s why that matters… Not all social media is created equally. Some platforms like SOCi have a reputation for excellence in their field that can make a big difference when it comes . . . Read More

[Webinar] The Science of Engaging Your Local Audiences on Social Media – Automotive Service Edition

Posted by Coco
May 22, 2018

How can marketers segment one of the most diverse industries in the world? The automotive industry’s presence on social media is one of the most varied, complex segments a marketer can look to. Because cars and automotive-maintenance are just as . . . Read More

[Webinar] The Rebirth of Content Engagement

Posted by Coco
May 1, 2018

It’s a new age of content for brands on social media. So… Remember when we declared the death of Facebook’s organic reach? Well, we still stand by that. However, we recently decided we should clarify a few things. Jacob Chappell . . . Read More

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