Nicole Silberstein of Retail TouchPoints joins SOCi’s own Chad Jordan to discuss how to get that perfect balance between centralized messaging control and localized, highly targeted content for each store or region. It’s vital that retailers actively listen to their customers, particularly via the reviews they post and their interactions on social networks. These networks also are tailor-made for sharing content, whether it comes from the retailer or from users themselves.
This webinar will explore these and other key aspects of c-commerce. Key takeaways will include:
- Analyze the timeline of the quick shift to local first & the impact that had on brands
- Evaluate the rise of c-commerce – what are the best practices for localization
- Define the key to accelerating out of the crisis
Monday, April 5
Questions? Reach out to email@example.com