CustomerCare_Icon

Customer Care

Take control of the conversation. Manage your social comments, reviews, and notifications across all your networks under one platform.

Listening & Responding is a Breeze

Social media users expect a timely response rate from all businesses. From questions about your location, to irate comments about your products or services.

Being able to quickly see what users are saying and responding promptly is powerful. SOCi’s Listening Center bring in all the buzz about your business in one platform.

Notifications For All Your Networks

Fans and followers are talking about you and your business. With SOCi’s Notification Center, you can house all mentions, comments, and engagement across your entire business. Never let a notification go unseen again.

Email Subscriptions

Prefer email? We got that.

Customizable email subscriptions were built to ensure you get what you need when you need it. Notice one of your pages isn’t performing so well? You can keep a close eye at any one of your accounts and get emails right away when something good or bad happens.

"SOCi has enabled us to deliver high quality social media marketing to our properties. We have seen an increase in web and foot traffic as well as improved engagement and superior communications with our customers. We are pleased to have such a strategic partner for our social media marketing strategy."

Virginia Love Headshot

VIRGINIA C. LOVE / VP, LEASING & MARKETING

Get This & More With SOCi