Webinar: Elevate Customer Care with Messenger & Automated Localized Responses

What You'll Learn

Webinars are about 50 mins + extra time for questions

Webinar Speakers

Justina Nguyen

Strategic Partner Manager at Facebook

Erin Bentel

Associate Product Manager at SOCi, Inc.

What Customers Say About SOCi

Steve Schulze | Co-Founder and CEO at Nekter Juice 

"SOCi's franchise-friendly, easy-to-use platform is exactly what we need to support unified marketing campaigns across all of our markets."

John Rutter, Director of Marketing at Elder's Ace Hardware
Juliet Diiorio | CMO at Liberty Tax

"The ability to manage all of the different social & review sites with one login is a game changer."

"SOCi is a very easy to use platform for both corporate and our individual franchisees."

Copyright © 2021

I’m not a SOCi customer. Can I join?

You sure can. The webinars are complimentary for existing SOCi customers and new friends.

What if I register but can't make it?

It’s all good. Once you register, we will be sure to follow up with a recording of the webinar once available. 

Will the webinar be recorded?

Yes. If you're registered and don't attend the webinar, we will follow up with a link to the recording after the webinar. 

Can I ask questions?

Absolutely! These webinars are for you. Bring your questions and participate during Q&A.


Central Command™ for Multi-Location Marketers

Central Command™ for Multi-Location Marketers

Date: 9 December, 2021

Time: 1:00 PM CST

New customer conversion drops by 400% when a message from a prospect sits unanswered longer than 5 minutes! Who is answering your critical conversations when no one is around?

  • Why leveraging Messenger and chatbots enables you to capture new leads across all your locations
  • How to save time while increasing customer engagement with automated processes
  • What to expect with the future of machine learning and Messenger

Webinar starts in:

Justina Nguyen

Strategic Partner Manager at Facebook


In a post-pandemic era, customers expect real time engagement 24/7 from businesses, but keeping up with the amount of messages coming through Messenger can be difficult if you’re managing 100’s of Facebook location pages. Automated chatbots are critical to success in today’s virtual world of communication!
Join experts from SOCi and Facebook to learn more about how you can take advantage of these conversations. You’ll learn:

Listen to a Preview of the Webinar

Featured speaker Justina Nguyen recently joined The Local Memo Podcast to preview the session. She shared a sneak peek into the future of Messenger and offered best practices for brands leveraging the channel.