In a recent 60-day test, SOCi SmartBot responded to 1,200 inquiries from more than 200 people, making sure that no customer care issues went unanswered, and that properties did not miss critical opportunities to engage with their local community, while managers attended to other priorities. Best of all, SOCi SmartBot drove 200 new leads to this community!
“SOCi SmartBot is a lead generating machine. It can quickly respond to prospects and gather lead information and conversation history. It’s amazing!” – Jeremy Lawson, Reputation Manager, Fogelman Management Group
In just 60 days, Fogelman Management Group saw the following areas of improvement…