In a recent test across 5 locations for 60 days, SOCi SmartBot responded to 7,000 inquiries from more than 1,600 people, making sure that no customer care issues went unanswered, and that properties did not miss critical opportunities to engage with their local community, while managers attended to other priorities. Best of all, SOCi SmartBot booked 41 appointments!
“SOCi SmartBot lets us handle conversations when no one’s around. It can answer questions, drive call-to-actions and book appointments! It’s truly life-changing.” – Cassidy Clark, Director of Marketing, Trinity Property Consultants
In just 60 days, Trinity Property Consultants saw the following areas of improvement…