Pluckers Wing Bar utilizes SOCi Reviews to boost online visibility and improve review replies.
“Our guest’s feedback has always been important to us, but, especially as we grow, that guest feedback is increasingly more important in my opinion. It’s a critical way for us to understand how we can improve in each of the unique communities we serve. SOCi makes that input manageable for us across all locations so we can get back to what we do best: making great wings!” –Dale White, Digital Marketing Manager (Minister of Fun)
From Q2 2020 to Q3 of 2021, Pluckers saw the following areas of improvement…