Using Social Media to Manage the Reputation of Your Franchise Locations

Deliver exceptional service across all franchise location pages with these tips.

71% of consumers will recommend your brand if they have a positive experience. Is your franchise location set up, especially on social media, to deliver exceptional customer service and respond to your fans in real-time? If the answer is no, this guide is for you!

Your franchise will benefit by learning:

  • Why customers now expect social media to be used as a customer service channel
  • What exactly THE SHARE TENDENCY means and how it affects your business
  • How to sway customer opinion in your favor
  • Why true success happens at the local level

GUIDE:
Using Social Media to Manage the Reputation of Your Franchise Locations

Learn how SOCi can help take your
localized marketing to the next level.