SOCi SmartBot – the only localized chatbot built specifically for multi-location marketers.


“SOCi SmartBot provides elevated customer care. It sends a localized response the moment someone engages, allowing us to capture leads at a critical point in the renter’s journey. It’s incredibly valuable!”


Crystal Tolen, Regional Vice President,



Two out of three consumers prefer messaging a business
— be there even when you’re not.


SOCi SmartBot is the first of its kind. This Facebook, Google, and SMS Messaging chatbot delivers localized, proactive responses to commonly asked questions and can drive call-to-actions including calls, website clicks, appointment setting, purchases, and more!


Deliver 24/7 customer care, lead generation, and crisis management


Capture 100% of all leads that interact with SmartBot, with less time and effort


Drive call-to-actions, including appointment bookings, to increase conversions and sales revenue


Boost ad conversions and reduce cost per acquisition with Click-Messenger ads and retargeting ad campaigns

Activate Localized Chatbots, Everywhere

SOCi SmartBot combines advanced machine learning and natural language processing to deliver a localized and conversational chatbot experience — across every location.


Instantly deploy conversational chatbots across 1000s of local Facebook Messenger accounts, Google Business Profile accounts, or enable SMS text functionality and then embed it on other channels including local websites, email, and SMS to capture traffic from all over the web.

Deliver 24/7 Customer Care and Lead Generation

With over 60% of conversations now happening outside of normal business hours, multi-location businesses need to be available at all times, across all locations, to provide customer support and capture 100% of leads when they’re most engaged. SOCi SmartBot is always on and never misses a question or lead.

Master your localized marketing strategy and drive growth for your business with SOCi. Request your free demo today.


Loader image

With SOCi SmartBot, you can easily capture website leads by forwarding chat information from direct messages to a defined corporate email address.

Check out this resource: How Chatbots Can Be Used to Drive Local Engagement and Generate ROI

With SOCi SmartBot, you can easily manage customer communication on Facebook messenger across all your locations with auto-generated responses provided through natural language processing (NLP) of the customer's questions. You can easily deploy chatbots across all your Facebook pages with location specific responses.

Check out this resource: How Case and Associates Significantly Increased Leads With SOCi Smartbot

SOCi SmartBot provides answers to your most commonly asked questions, working 24/7, and captures chat conversations. If SOCi SmartBot cannot answer the customer question, you will receive an email notification that prompts you to manually respond.

Yes, research shows that when click to Messenger ads are paired with a chatbot the odds of converting go up 3-5x.

Check out this resource: Turning Consumer Questions Into Conversions With Chatbots

Related Insights