SOCi SmartBot™ – the only localized chatbot built specifically for multi-location marketers.
“SOCi SmartBot™ provides elevated customer care. It sends a localized response the moment someone engages, allowing us to capture leads at a critical point in the renter’s journey. It’s incredibly valuable!”
Crystal Tolen, Regional Vice President,
Two out of three consumers prefer messaging a business
— be there even when you’re not.
SOCi SmartBot™ is the first of its kind. This Facebook, Google, and SMS Messaging chatbot delivers localized, proactive responses to commonly asked questions and can drive call-to-actions including calls, website clicks, appointment setting, purchases, and more!
Master your localized marketing strategy and drive growth for your business with SOCi. Request your free demo today.
To efficiently and effectively engage with your customers, you can automate answering questions with SOCi SmartBot™. With SOCi's response feature, you can create customized answers to your most commonly asked questions and using dynamic text make them localized and personalized for all your locations. You can include text, images, videos, and carousel responses.
Check out this resource: The Localized Chatbot Guide
With SOCi SmartBot™, you can easily capture website leads by forwarding chat information from direct messages to a defined corporate email address.
Check out this resource: How Chatbots Can Be Used to Drive Local Engagement and Generate ROI
How can I keep up with customer questions across all my locations on Facebook Messenger with limited available resources?
With SOCi SmartBot™, you can easily manage customer communication on Facebook messenger across all your locations with auto-generated responses provided through natural language processing (NLP) of the customer's questions. You can easily deploy chatbots across all your Facebook pages with location specific responses.
Check out this resource: How Case and Associates Significantly Increased Leads With SOCi Smartbot™
SOCi SmartBot™ provides answers to your most commonly asked questions, working 24/7, and captures chat conversations. If SOCi SmartBotTM cannot answer the customer question, you will receive an email notification that prompts you to manually respond.
Yes, research shows that when click to Messenger ads are paired with a chatbot the odds of converting go up 3-5x.
Check out this resource: Turning Consumer Questions Into Conversions With Chatbots