CHATBOTS
SOCi SmartBot™ – the only localized chatbot built specifically for multi-location marketers.
“SOCi SmartBot™ provides elevated customer care. It sends a localized response the moment someone engages, allowing us to capture leads at a critical point in the renter’s journey. It’s incredibly valuable!”
Crystal Tolen, Regional Vice President,
Two out of three consumers prefer messaging a business
— be there even when you’re not.
SOCi SmartBot™ is the first of its kind. This Facebook, Google, and SMS Messaging chatbot delivers localized, proactive responses to commonly asked questions and can drive call-to-actions including calls, website clicks, appointment setting, purchases, and more!
Deliver 24/7 customer care, lead generation, and crisis management
Capture 100% of all leads that interact with SmartBot™, with less time and effort
Drive call-to-actions, including appointment bookings, to increase conversions and sales revenue
Boost ad conversions and reduce cost per acquisition with Click-Messenger ads and retargeting ad campaigns
Master your localized marketing strategy and drive growth for your business with SOCi. Request your free demo today.
FAQs
How can I easily capture leads from website traffic?
With SOCi SmartBot™, you can easily capture website leads by forwarding chat information from direct messages to a defined corporate email address.
Check out this resource: How Chatbots Can Be Used to Drive Local Engagement and Generate ROI
How can I keep up with customer questions across all my locations on Facebook Messenger with limited available resources?
With SOCi SmartBot™, you can easily manage customer communication on Facebook messenger across all your locations with auto-generated responses provided through natural language processing (NLP) of the customer's questions. You can easily deploy chatbots across all your Facebook pages with location specific responses.
Check out this resource: How Case and Associates Significantly Increased Leads With SOCi Smartbot™
How can I get help for customers whose questions go unanswered?
SOCi SmartBot™ provides answers to your most commonly asked questions, working 24/7, and captures chat conversations. If SOCi SmartBotTM cannot answer the customer question, you will receive an email notification that prompts you to manually respond.
Will using a chatbot help with lead conversions?
Yes, research shows that when click to Messenger ads are paired with a chatbot the odds of converting go up 3-5x.
Check out this resource: Turning Consumer Questions Into Conversions With Chatbots
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