SOCi SmartBot™ – the only localized chatbot built specifically for multi-location marketers.


“SOCi SmartBot provides elevated customer care. It sends a localized response the moment someone engages, allowing us to capture leads at a critical point in the renter’s journey. It’s incredibly valuable!”


Crystal Tolen, Regional Vice President,



Two out of three consumers prefer messaging a business
— be there even when you’re not.


SOCi SmartBot™ is the first of its kind. This Facebook, Google, and SMS Messaging chatbot delivers localized, proactive responses to commonly asked questions and can drive call-to-actions including calls, website clicks, appointment setting, purchases, and more!


Deliver 24/7 customer care, lead generation, and crisis management


Capture 100% of all leads that interact with SmartBot™, with less time and effort


Drive call-to-actions, including appointment bookings, to increase conversions and sales revenue


Boost ad conversions and reduce cost per acquisition with Click-Messenger ads and retargeting ad campaigns

Activate Localized Chatbots, Everywhere

SOCi SmartBot™ combines advanced machine learning and natural language processing to deliver a localized and conversational chatbot experience — across every location.


Instantly deploy conversational chatbots across 1000s of local Facebook Messenger accounts, Google My Business accounts, or enable SMS text functionality and then embed it on other channels including local websites, email, and SMS to capture traffic from all over the web.

Deliver 24/7 Customer Care and Lead Generation

With over 60% of conversations now happening outside of normal business hours, multi-location businesses need to be available at all times, across all locations, to provide customer support and capture 100% of leads when they’re most engaged. SOCi SmartBot™ is always on and never misses a question or lead.

Master your localized marketing strategy and drive growth for your business with SOCi.
Request your free demo today.

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