CHATBOTS

SOCi SmartBot™ – the only localized chatbot built specifically for multi-location marketers.

“SOCi SmartBot provides elevated customer care. It sends a localized response the moment someone engages, allowing us to capture leads at a critical point in the renter’s journey. It’s incredibly valuable!”

Crystal Tolen, Regional Vice President,

Two out of three consumers prefer messaging a business
— be there even when you’re not.

SOCi SmartBot™ is the first of its kind. This Facebook, Google, and SMS Messaging chatbot delivers localized, proactive responses to commonly asked questions and can drive call-to-actions including calls, website clicks, appointment setting, purchases, and more!

Deliver 24/7 customer care, lead generation, and crisis management

Capture 100% of all leads that interact with SmartBot™, with less time and effort

Drive call-to-actions, including appointment bookings, to increase conversions and sales revenue

Boost ad conversions and reduce cost per acquisition with Click-Messenger ads and retargeting ad campaigns

Activate Localized Chatbots, Everywhere

SOCi SmartBot™ combines advanced machine learning and natural language processing to deliver a localized and conversational chatbot experience — across every location.

Instantly deploy conversational chatbots across 1000s of local Facebook Messenger accounts, Google My Business accounts, or enable SMS text functionality and then embed it on other channels including local websites, email, and SMS to capture traffic from all over the web.

Deliver 24/7 Customer Care and Lead Generation

With over 60% of conversations now happening outside of normal business hours, multi-location businesses need to be available at all times, across all locations, to provide customer support and capture 100% of leads when they’re most engaged. SOCi SmartBot™ is always on and never misses a question or lead.

Master your localized marketing strategy and drive growth for your business with SOCi.
Request your free demo today.

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Our Solutions

SOCi FOR ENTERPRISE USERS

SOCi FOR LOCAL USERS

SOCi ASSIST

Our Products

LISTINGS

LOCAL PAGES

SOCIAL

REVIEWS

ADS

CHATBOTS

INSIGHTS & REPORTING

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Success Stories

BRANDS

PROPERTY

AGENCY

Who Needs SOCi?

FOR BRANDS

FOR PROPERTY

FOR AGENCIES

FOR RESELLERS

About SOCi

COMPANY

CAREERS

LOCATIONS

Resources

BLOG

INSIGHTS

EVENTS

NEWS

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LISTINGS

Take your local search visibility to new heights by ensuring accurate & consistent information across 100s or 1000s of business listings.

LOCAL PAGES

Deliver a branded and localized consumer journey, from awareness to conversion, across thousands of search-optimized pages.

SOCIAL

Enabling enterprise and local teams to deliver on-brand responses to social engagements and publish top-performing social content with streamlined multi-location workflows.

REVIEWS

Coordinate brand-consistent responses to reviews, track review sentiment, and monitor competitive reputation insights to transform your reputation, everywhere.

ADS

Empowering multi-location marketers to effectively manage localized social advertising campaigns and boosted posts across 100s or 1000s of locations.

CHATBOTS

Drive 24/7 customer care and powerful lead generation by deploying localized chatbots across 100s or 1000s of local Facebook Messenger accounts and Messenger ads.

INSIGHTS & REPORTING

Find out which locations are performing and which ones aren’t and leverage these insights to power your localized marketing strategy. Customize highly visual, engaging reports with multiple delivery options.

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BRANDS

SOCi empowers multi-location brands and franchises to reach new heights of success.

PROPERTY

Property management companies dominate the competition with SOCi's Central Command™.

AGENCY

Agencies scale successful programs and elevate their clients' localized marketing strategies with SOCi.

FOR BRANDS

Protect your brand while empowering your local locations with SOCi's all-in-one platform built for multi-location brands and franchises.

FOR PROPERTY

Manage and grow your local communities with SOCi's solution built to address the complex workflow needs of property management.

FOR AGENCIES

SOCi is the only centralized platform built for agencies to scale efforts across multiple accounts & locations for better results and greater margins.

FOR RESELLERS

SOCi is the only customizable, all-in-one localized marketing platform built to scale across hundreds or thousands of customers.

COMPANY

At SOCi, we are dedicated to our employees who go above and beyond every day with the ultimate goal of exceeding the expectations of our clients.

CAREERS

SOCi is one of the fastest growing companies in America and we are looking for dynamic candidates to add value to our world-class teams of dedicated and brilliant individuals.

LOCATIONS

We are a devoted group of professionals with offices in San Diego and Austin and remote employees from around the world.

BLOG

The latest localized marketing industry news and updates.

INSIGHTS

Industry-leading insights into the world of localized marketing.

EVENTS

Network, learn, and get inspired with SOCi at industry events and conferences.

NEWS

SOCi is making a splash! See the latest and greatest stories from SOCi in the news.

FEATURED INSIGHT

The third-annual Localized Marketing Benchmark Report (LMBR), presented by Localogy and SOCi, analyzed over 275 multi-location brands to find how well they are performing on important localized marketing metrics.

CHATBOTS

SOCi SmartBot™ – the only localized chatbot built specifically for multi-location marketers.

Two out of three consumers prefer messaging a business
— be there even when you’re not.

Master your localized marketing strategy and drive growth for your business with SOCi.
Request your free demo today.