SOCi LISTENING
The most complete listening tool for multi-location businesses.
“As a franchisor with multiple brands, we need to be attentive to all customer conversations to stay competitive, best serve our members, and innovate against our digital strategy. The ability to listen to critical feedback and questions on our social accounts and beyond helped us provide virtual classes during the pandemic and allowed us to maintain members during a time when mass cancelations were occurring across the industry.”
Christian Betancourt, Former Director of Digital Marketing (Paid, Social, & Local)
Fuel your brand’s growth by hearing what your customers and community are saying in real-time.
Online conversations about your business are happening all the time — but 96% of these are not directed at and do not mention a brand, which means that they often go unseen. A single comment can either turn into a viral PR crisis or a valuable business opportunity — how are you managing these important conversations and protecting your reputation across 100s or 1000s of locations?
Introducing SOCi Listening — the elite listening product that gives you VIP access to every critical conversation happening around your business.
Learn more about social listening.
Experience Next Level Listening
Master your localized marketing strategy and drive growth for your business with SOCi Listening.
Request your free demo today.
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