Monitor Every Review Platform in One Centralized Dashboard
With consumers’ changing digital habits, online reviews have major implications for multi-location businesses through their ability to affect how consumers perceive your business, make purchase decisions, and your ranking in search results. It is critical for companies to take a more proactive approach to managing and maintaining a positive online reputation.
SOCi pulls every review for all your business locations into one centralized platform — accessible by both corporate and local teams. Give local marketing teams the power to respond to reviews, and your corporate team the ability to maintain oversight through the creation of approval workflows.
Implementing review response workflows for multi-location businesses ensures brand-appropriate and prompt responses. Local teams can receive notifications for new reviews, draft responses, and get corporate response approval – all with one tool.