"What to Do About Fake Reviews"

We can’t control what is being posted online, but we can control where the discussion goes.

Ideally, your brand has a response strategy in place to help resolve the impact of negative reviews, but what can you do when the review is one-sided, exaggerated, or just plain false? The SOCi experts have created this guide with you in mind so you can maintain your professional image, turn negative experiences around, and keep your online reputation in check.

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