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RESOURCES & GUIDES

The Importance of Reputation Management on Social Media

Monitor, influence and protect your brand online.

About This Resource

There is no doubting that in today’s age of social media, all of us have left a review, wrote a comment or interacted with a brand online. Beyond that, after leaving a review, consumers now expect a quick reply and more often than not, a resolution to their feedback.

Brands without a reputation management system in place are putting their brand at serious risk.

What You Can Expect

What customers expect from brands in terms of reviews
 
The power of customer service on social media
 
Dos and Don'ts of reputation management

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About SOCi

SOCi is the leading enterprise solution for social media marketing at scale. SOCi’s all-in-one SaaS platform delivers a dozen or more functionalities, including content discovery, business intelligence, lead-generation, approval, task management, mass-scheduling and more, on top of a multi-layered permissions system that is architected to efficiently manage and generate measurable results at scale. For more information, please contact info@meetsoci.com.