The Top Trust Factors in Listings & Reviews


Did you know that 85% of online review readers say they trust review text over ratings?* Or that consumers trust businesses more when they publish photos in listings?**

Join SOCi’s Damian Rollison and Yelp’s Emily Washcovick for an exclusive look at Yelp's newest research on consumer reviews and online profiles, including action steps and key takeaways to help you succeed as a multi-location marketer.

Follow along as we discuss the importance of developing and maintaining a trustworthy online reputation, and the tactics that will help you meet the digital expectations of today's consumers.

In this workshop, you'll learn about:

Being seen as trustworthy -  why consumers choose you over the competition





Damian Rollison
Director of Market Insights | SOCi


What People Have Said About Previous Webinars

Most useful webinar I think I have ever attended. Thank you! @miru #webinar
I'm not kidding when I say this is the most fun I've ever had on a webinar. Well played, @miru.
Excited for another #webinar! @miru always has loads of great info packed into webinars.

Copyright © 2023

The Marketing Platform for Multi-Location Brands

Emily Washcovick
Small Business Expert | Yelp

I’m not a SOCi customer. Can I join?

You sure can. The workshops are complimentary for existing SOCi customers and new friends.

What if I register but can't make it?

It’s all good. Once you register, we will be sure to follow up with a recording of the workshop once available. 

Will the webinar be recorded?

Yes. If you're registered and don't attend the workshop, we will follow up with a link to the recording after the webinar. 

Can I ask questions?

Absolutely! These workshops are for you. Bring your questions and participate during Q&A.


The Marketing Platform for Multi-Location Brands

The features in local listings that consumers rely on to make purchase decisions
What consumers are looking for when they read online reviews
Key techniques to help you respond to customer reviews
How to build trust and win customers at scale


*Survey reveals what makes reviews trustworthy to consumers
**How to build consumer trust for your business