Knowledge Hub - SOCi : SOCi

May 6, 2022
4 Ways Brands Can Correctly Quality Control Social Media
Is your company’s social media strategy a mess? Our guide will help you quality control your social media content so you can stay on brand... Read more
May 6, 2022
How to Optimize Your Digital Storefront for a High ROI
Is your company’s social media strategy a mess? Our guide will help you quality control your social media content so you can stay on brand... Read more
April 26, 2022
Location Data Management Defined + Why it Matters
Multi-location businesses must manage their location data. Our article defines what location data management is and explains best practices so... Read more
April 5, 2022
Google My Business is Now Google Business Profile
In November of 2021 Google My Business announced that it was changing its name to Google Business Profile. Learn more about the name change and... Read more
April 5, 2022
What Are the Different Types of Google Posts?
There are four different types of Google Posts. Learn more about each and how your multi-location business can incorporate them into your local... Read more
March 31, 2022
How to Create a Google Post
Learn what it takes to create a Google Post, and why they are an essential component of your business's localized marketing strategy. ... Read more
March 31, 2022
How to Claim Your Listing on Yelp
Learn how your multi-location business can claim its local Yelp listings in four easy to follow steps. ... Read more
March 7, 2022
How to Implement A Chatbot Strategy
Chatbots can help your business drive local engagement and ultimately increase your return on investment (ROI). Developing and implementing an... Read more
March 7, 2022
How To Increase Reviews On Your Local Yelp Profiles
The more authentic reviews your multi-location business receives on its local Yelp profiles, the better. Learn how to increase your review volume... Read more
March 7, 2022
How to Remove a Negative Review From Google Business Profile
How to Remove a Negative Review From Google Business Profile Managing your business’s online reputation is a must as a multi-location... Read more
March 1, 2022
What is the Google 3-Pack?
When you search for a local business on Google, the first three results that typically display are what’s known as Google 3-Pack. Learn more... Read more
March 1, 2022
How to Rank in the Google 3-Pack
The Google 3-Pack is a group of three local business listings that display when users search for certain businesses or services with local intent.... Read more
February 3, 2022
How to Calculate ROI for Your Reviews
Online reviews have become a critical source of strategic insights for businesses in every industry. Learn how to calculate the ROI of your multi-location... Read more
February 3, 2022
Is Asking for Reviews Against Yelp’s Guidelines?
As a multi-location marketer, you likely understand the importance of online reviews, but is it okay to ask customers to leave a review? You're... Read more
January 21, 2022
How to Optimize Your Google Business Profile Attributes for Restaurants
For those in the restaurant industry, adding attributes to your Google Business Profile (formerly Google My Business) helps the search engine... Read more
January 21, 2022
How to Optimize Your Google Business Profile Attributes for Retail
For those in the retail industry, adding attributes to your Google Business Profile (formerly Google My Business) helps the search engine give... Read more
January 21, 2022
How to Optimize Your Google Profile Attributes for Hotels
Aa a hotel, adding attributes to your Google Business Profile (formerly Google My Business) helps the search engine give web searchers the information... Read more
December 23, 2021
How to Optimize Your Google Business Profile Attributes for Service Businesses
Google Business Profile, formerly known as Google My Business, is an essential marketing tool for service businesses. Free Business Profiles... Read more
December 23, 2021
What Is Google Map Pack?
Google Map Pack is the term used to describe the most prominent position in Google’s local search results - where businesses are listed and... Read more
November 29, 2021
How to Manage Multiple Social Media Accounts for Businesses
Running multiple social media accounts is not easy. Whether you’re doing it for a few dozen business locations or a few hundred, keeping accounts... Read more
November 29, 2021
How FAQ Pages Help with SEO
The goal of every FAQ page should be to provide the best possible answers to a question your audience is asking. By incorporating keywords and... Read more
November 23, 2021
How to Add Store Locations to a Facebook Page
Local Facebook Pages receive 66 percent of content impressions and 72 percent of engagements compared to corporate portfolio pages. Having pages... Read more
November 23, 2021
How to Remove a Negative Review From Tripadvisor
Learn how to remove a negative on Tripadvisor in 3 easy steps with our knowledge hub article.... Read more
November 23, 2021
How to Remove a Negative Review From Yelp
As a multi-location marketer, managing your business's online reputation is a must. Eighty-eight percent of consumers now trust online reviews... Read more