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RESOURCES & GUIDES

The Top 10 Resident Complaints and How to Respond to Them

PROPERTY MANAGERS ARE WONDERING HOW THEY GOT BY WITHOUT THIS GUIDE

IT'S TIME YOU START LISTENING EVEN CLOSER TO YOUR RESIDENTS

FACT: Over 30% of resident complaints have to do with customer service. Are you communicating with your residents on their level?

This playbook will show you:

The Top 10 Resident Complaints (#3 might surprise you!)
 
How to turn negative experiences into positive ones
 
Dealing with trolls and getting fake reviews removed

How to use social media as a customer service tool

GET YOUR PLAYBOOK TODAY!
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ABOUT SOCi

SOCi is the leading social media marketing and reputation management platform for Multi-location businesses. With a dual focus on protecting the brand while empowering local agents / franchisees, SOCi has developed more than a dozen marketing tools as well as unique multi-layered permission systems, workflows and approval solutions to help brands succeed in social media and reputation from corporate to the local business. For more information, please visit us at www.meetsoci.com.

Register for the SOCi Webinar "Perfecting Resident Retention: How to Respond to the Top Resident Complaints."

Thursday, April 12th @ 11am PST

REGISTER NOW

READY TO LEARN MORE?