Originally published on PR Newswire on May 22, 2017.
SAN DIEGO, May 22, 2017/ — Pinnacle Property Management Services, a privately held national real estate provider specializing in the third-party management of multifamily residential communities and consistently ranked among the top 5 property management companies worldwide, has selected SOCi, the premiere social media management platform for multi-location businesses, to deliver an online review management system for their entire portfolio.
SOCi has partnered with the top online review and social sites to build a comprehensive platform that now seamlessly integrates with both Pinnacle’s social and reputation management strategy. SOCi’s RepHub analyzes overall customer sentiment, identifies top review sources and aggregates valuable data at a glance. This groundbreaking addition to the SOCi platform allows Pinnacle to set up custom alerts and notifications to guarantee that each and every customer review is seen in real-time and handled appropriately.
“We are really excited to bring Pinnacle onto RepHub. Pinnacle currently uses SOCi as their social media management platform. Our new feature, RepHub, is a perfect fit to allow their team to access real-time analytics, instant notifications, and directly respond to reviews all on one platform,“ said Jacob Chappell, Vice President of Sales at SOCi.
“For the past 2 years, SOCi has been an extremely valuable partner in driving Pinnacle’s success in the social space. Adding reputation management to our relationship with SOCi was an easy decision, as we can now seamlessly manage social content and reviews and therefore better engage with both prospective and current customers across the country” said Jennifer Staciokas, Senior Vice President, Marketing & Training at Pinnacle.
SOCi is the leading enterprise solution for social media marketing at scale. SOCi’s all-in-one SaaS platform delivers a dozen or more functionalities, including content discovery, business intelligence, lead-generation, approval, task management, mass-scheduling and more, on top of a multi-layered permissions system that is architected to efficiently manage and generate measurable results at scale. For more information, please contact [email protected].
About Pinnacle Property Management Services, LLC
Pinnacle Property Management Services, LLC, (“Pinnacle”) is a privately held national real estate provider specializing in third party management of multifamily residential communities. As one of the nation’s preferred third-party managers, Pinnacle’s portfolio includes over 172,000 residential units and 2.75 million square feet of commercial assets. With the Corporate headquarters located in Dallas, Texas, Pinnacle has more than 4,300 employees located in 26 states. For more information, visit www.pinnacleliving.com.