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November 9, 2023
How marketers are adopting AI in their work
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November 8, 2023
13 Communications Pros Share Exciting Industry Events On The Horizon
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November 2, 2023
5 AI Trends Shaping Martech
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November 2, 2023
For marketers, generative AI changed everything in 2023
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November 1, 2023
Beyond the AI Mirage: How Marketers Can Turn Potential into Performance
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October 26, 2023
AI Keeps Changing, and its Overwhelming 7 in 10 of Marketers
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October 19, 2023
Survey: 70% of marketers feel overwhelmed by AI changes
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October 13, 2023
CMOs Report 5 Effects of AI on the Role
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October 12, 2023
SOCi Becomes Platform of Record for On The Border
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October 12, 2023
Meta’s New AI Chatbots Spark Brand Interest and Caution – What Marketers Should Know
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October 10, 2023
Gen AI Skeptics: Ad Agencies Weary of Half-Baked AI Tools
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September 27, 2023
SOCi Appoints Software Veteran to CRO Position
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September 27, 2023
OpenAI lets ChatGPT loose on the internet to search for up-to-date information
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September 26, 2023
How Ghosting Customers Is Hurting Retailers’ Reputation and Revenue
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September 18, 2023
AI Takes the Mic: VoC Trends in Customer Experience
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September 12, 2023
Search Fails May Cost Retailers as Much as $13.8B in Sales This Holiday Season
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August 23, 2023
LVI Data: Subway Ranks Worst Among Restaurants in Online Reputation
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August 11, 2023
Nathan’s Famous localizes marketing with centralized data
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July 17, 2023
Ghosting in Retail: The Silent Threat to Reputation and Revenue
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June 8, 2023
Kona Ice Picks SOCi to Manage Online Local Listings
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May 19, 2023
SOCi Inc.’s Local Visibility Index (LVI) for 2023
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May 19, 2023
“Ghosting” customers online costs retailers $2.4B annually
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May 19, 2023
How AI Is Unlocking New Ways Marketers Get Work Done
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May 18, 2023
Retailers are often ‘ghosting’ customer feedback, new report finds
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