Using Social Media to Manage the Reputation of Your Franchise Locations
Deliver exceptional service across all franchise location pages with these tips.
71% of consumers will recommend your brand if they have a positive experience. Is your franchise location set up, especially on social media, to deliver exceptional customer service and respond to your fans in real-time? If the answer is no, this guide is for you!
Your franchise will benefit by learning:
- Why customers now expect social media to be used as a customer service channel
- What exactly THE SHARE TENDENCY means and how it affects your business
- How to sway customer opinion in your favor
- Why true success happens at the local level