The Economics of a Bad Review
Are you managing your online reputation effectively?
How much business are you losing based on your star-rating? Do reviews even matter? SOCi answers these questions and more.
Watch it on-demand to learn:
- The importance of online reviews and how to handle negative reviews
- Which online review sites matter most
- The financial impact of a bad review on your business
- How to effectively manage your reputation and keep customers coming back
Watch it today.