How to Stay Competitive in the Digital Age of Customer Service
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Brand Stories | Case Studies
Prioritizing Loyalty through Technology: Southern Rock Restaurant’s Guest Engagement Improvement Journey with SOCi Genius
When businesses respond to customer reviews, 50% of customers report feeling satisfied that the response was helpful and met or exceeded expectations.... Read more -
Press
SOCi Debuts on Google Marketplace, Expanding Marketplace Reach Following AWS and Microsoft Listings
SOCi Debuts on Google Marketplace, Expanding Marketplace Reach Following AWS and Microsoft Listings Multi-location enterprises now have... Read more -
Research Reports
Top Takeaways from SOCi’s 2024 Consumer Behavior Index for Financial Services Companies
Learn the top takeaways from our 2024 Consumer Behavior Index (CBI) research, so your financial services company can better understand and connect... Read more -
Webinars
TikTok Tactics Spotlight on Social for Search
TikTok is more than a platform for dancing teens. It's now a vital tool for businesses looking to boost search discoverability. With 97% of consumers... Read more -
Webinars
Getting Real with AI: An Insider’s Guide with IBM’s Thought Leader and Our Expert Team
76% of consumers believe businesses should disclose the use of AI in customer service, advertising, and marketing. Are you ready to meet the... Read more -
Press
SOCi Integrates with Yardi to Revolutionize Resident Feedback with Automated Surveys
SOCi Integrates with Yardi to Revolutionize Resident Feedback with Automated Surveys SOCi Surveys Enhancement Through Yardi Empowers Property... Read more -
Press
SOCi Achieves LinkedIn Compliance Partnership to Safeguard Social Interactions by Financial Institutions
SOCi Achieves LinkedIn Compliance Partnership to Safeguard Social Interactions by Financial Institutions The CoMarketing Cloud Enhances... Read more -
Guides
Top 10 Things Financial Services Companies Should be Doing in Local SEO
Boost your local search rankings and attract more customers with our comprehensive local SEO guide. We offer 10 expert tips to help your financial... Read more -
Press
SOCi Hires Adobe, Oracle Alum Paul Betlem as Senior Vice President of Engineering
SOCi Hires Adobe, Oracle Alum Paul Betlem as Senior Vice President of Engineering SOCi Continues to Bolster Leadership Team with Decades... Read more
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