INSIGHTS & REPORTING
Drive strategic campaigns and engagements with the metrics that matter to your multi-location business.
“Reporting has been great for monthly and quarterly social checks. And for reputation, being able to see all types of information to compare & contrast, and create goals for all the teams.”
Ariel G.
Elevate your marketing strategy with the metrics that matter.
Every great marketing strategy starts with data and analytics. Get all the metrics that matter to you from the accounts that matter to your business with SOCi’s Insights and Reporting suite.
Actionable, real-time insights across all solutions
Customizable reports, as well as dozens of preset reports
Analyze data at the account, group, & location level
Deliver Impressive Results With an Even More Impressive Looking Report
Eclipse the Competition With an Insight-Driven Strategy at Every Level
Master your localized marketing strategy and drive growth for your business with SOCi. Request your free demo today.
FAQs
How can I track and respond to conversations happening about my business?
With SOCi, we recommend you analyze review metrics that include average response time, total unresponded reviews, unresponded positive/neutral/negative reviews, historical native scores, and all time metrics by network, location, and group.
Check out this resource: Online Reputation: The Metrics That Matter
How do I analyze reputation trends across all my locations?
Analyze reputation trends through benchmarking across all your locations in the SOCi platform. You can quickly identify and understand if performance is improving or if issues are forming across your locations and take action to change course.
How can I review my social performance to understand campaign trends?
With SOCi's Insights and Reporting, you can track social engagements by network to understand areas where you can improve and compare across networks to see what social content has the highest performance.
Check out this resource: Local Social: Improve Customer Experience (CX), Win More Sales, Repeat
How can I share performance with important stakeholders?
With SOCi's automated emails, you can stay informed on your reputation management performance and easily share with external stakeholders.
Terms of Service Privacy Policy Information Security Accessibility Statement Contact Other Resources
