INSIGHTS & REPORTING
Drive strategic campaigns and engagements with the metrics that matter to your multi-location business.
“Reporting has been great for monthly and quarterly social checks. And for reputation, being able to see all types of information to compare & contrast, and create goals for all the teams.”
Elevate your marketing strategy with the metrics that matter.
Every great marketing strategy starts with data and analytics. Get all the metrics that matter to you from the accounts that matter to your business with SOCi’s Insights and Reporting suite.
Master your localized marketing strategy and drive growth for your business with SOCi. Request your free demo today.
With SOCi, you can automate reports through email and send actionable insights on a recurring or one-time basis to stay informed on brand reputation and changes.
With SOCi, we recommend you analyze review metrics that include average response time, total unresponded reviews, unresponded positive/neutral/negative reviews, historical native scores, and all time metrics by network, location, and group.
Check out this resource: Online Reputation: The Metrics That Matter
Analyze reputation trends through benchmarking across all your locations in the SOCi platform. You can quickly identify and understand if performance is improving or if issues are forming across your locations and take action to change course.
With SOCi's Insights and Reporting, you can track social engagements by network to understand areas where you can improve and compare across networks to see what social content has the highest performance.
Check out this resource: Local Social: Improve Customer Experience (CX), Win More Sales, Repeat
With SOCi's automated emails, you can stay informed on your reputation management performance and easily share with external stakeholders.