SURVEYS
The most powerful survey solution for local marketers
Innovation Partner To The World’s Leading Brands
Connect with Customers on a Deeper Level
Customer expectations are evolving rapidly. Are you staying ahead of the game?
Retain and expand your customer base by actively seeking and managing valuable first-party feedback.
Create Tailored Surveys
- Get started fast with pre-built templates or fully customize surveys to engage with customers in exciting new ways.
- Leverage dynamic variables for localized surveys that resonate with your audience.
- Build personalized, intelligent survey paths with conditional logic.
- Simplify your feedback management process by merging survey responses and third-party reviews into one inbox.
Reach Customers Everywhere
- Meet customers on their preferred channels — online, email, and SMS* — to capture feedback effectively.
- Send surveys to segmented audiences for hyper-targeted campaigns.
- Collect customer feedback at any level of the business — corporate, regional, and local.
Connect with Interactive Experiences
- Maximize engagement by asking additional questions to effortlessly focus on the most important responses.
- Guide the customer to the next step in their journey with dynamic CTAs.
- Promptly engage with customer feedback with real-time email notifications.
- Delegate feedback by automatically assigning and tagging survey responses.
Own the Right Data
- Deeply understand customer sentiment with 1st-party data.
- Gain a competitive edge from customer insights your competitors can’t access.
- Protect your data and reduce reliance on 3rd party sources.
- Identify your customers’ needs to deliver personalized experiences and foster long-term loyalty.
“SOCi has been a game-changer for our company. It has allowed us to improve our communication with customers, increase our brand awareness, and reduce the amount of time it takes to respond to customer feedback.”
Dan Sokolik
VP of Marketing
Ready to take your localized marketing to the next level? Request your free demo today.
Related Insights
-
Webinars
Getting Real with AI: An Insider’s Guide with IBM’s Thought Leader and Our Expert Team
76% of consumers believe businesses should disclose the use of AI in customer service, advertising, and marketing. Are you ready to meet the... Read more -
Press
SOCi Integrates with Yardi to Revolutionize Resident Feedback with Automated Surveys
SOCi Integrates with Yardi to Revolutionize Resident Feedback with Automated Surveys SOCi Surveys Enhancement Through Yardi Empowers Property... Read more -
Press
SOCi Achieves LinkedIn Compliance Partnership to Safeguard Social Interactions by Financial Institutions
SOCi Achieves LinkedIn Compliance Partnership to Safeguard Social Interactions by Financial Institutions The CoMarketing Cloud Enhances... Read more -
Press
SOCi Hires Adobe, Oracle Alum Paul Betlem as Senior Vice President of Engineering
SOCi Hires Adobe, Oracle Alum Paul Betlem as Senior Vice President of Engineering SOCi Continues to Bolster Leadership Team with Decades... Read more -
Research Reports
Unlock the Secret to Social Media Success
Consumers are turning to social media to search. According to our research, 67% of consumers aged 18 to 24 now say they’ve used Instagram in... Read more -
Brand Stories | Case Studies
Kumon’s AI Strategy for Local Engagement: Free Up Time and Understand Customer Feedback
Kumon Learning Centers of North America revolutionized their local marketing strategy by integrating SOCi's Genius and CoMarketing solutions,... Read more -
Press
SOCi Partners with Microsoft, Empowering Enterprises with Power of Azure
SOCi Partners with Microsoft, Empowering Enterprises with Power of Azure The CoMarketing Cloud now available on Microsoft Azure Marketplace,... Read more -
Press
SOCi Dominates G2 Spring 2024 Reports: Named Leader in 12 Strategic Marketing Categories
SOCi Dominates G2 Spring 2024 Reports: Named Leader in 12 Strategic Marketing Categories SOCi’s relentless innovation in pivotal... Read more -
Press
Batteries Plus Chooses SOCi as Platform of Record for Omnichannel Marketing Success
Batteries Plus Chooses SOCi as Platform of Record for Omnichannel Marketing Success SOCi’s advanced, consolidated capabilities and AI-powered... Read more
Cookie Settings Terms of Service Privacy Notice Information Security Accessibility Statement Contact Your Privacy Choices
This site uses chatbots to record your interactions on our site for our consent recordkeeping and provide customer support. Our technology provider may also collect and aggregate this data on our site for their purposes. See our Privacy Notice to learn more about our privacy practices.